Get In Touch With Us

Have questions about our tours, need travel advice, or ready to book your Southern African adventure? Our team is here to help you plan the perfect journey.

Send Us a Message

Our Location

Windhoek, Namibia

Southern Africa

By appointment only

Phone & WhatsApp

+264 81 234 5678

Available: Mon-Fri 8AM-6PM

Chat on WhatsApp

Email Us

info@namweltours.com

bookings@namweltours.com

Response time: Within 24 hours

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Working Hours

  • Monday - Friday 8:00 AM - 6:00 PM
  • Saturday 9:00 AM - 2:00 PM
  • Sunday Closed

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Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

Quick answers to common questions about our tours and services

How do I book a tour?

You can book directly through our website using the booking form on each tour page, contact us via the form on this page, or call/WhatsApp us for personalized assistance.

What payment methods do you accept?

We accept bank transfers, credit cards (Visa/MasterCard), and secure online payments. Specific payment details will be provided during the booking process.

Do you offer customized tours?

Yes! We specialize in tailor-made tours. Contact us with your preferences, and we'll create a custom itinerary that matches your interests, budget, and timeframe.

What is your cancellation policy?

Cancellation policies vary by tour. Generally, we offer flexible cancellation with full refunds up to 30 days before departure. Specific terms are provided during booking.

Do I need travel insurance?

We strongly recommend comprehensive travel insurance for all our tours. It should cover medical emergencies, trip cancellation, lost luggage, and evacuation if needed.

What's the best time to visit Southern Africa?

Southern Africa is a year-round destination. The dry season (May-October) is best for wildlife viewing, while the green season (November-April) offers lush landscapes and bird watching.

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