Frequently Asked Questions

Find answers to common questions about our tours, destinations, and travel requirements.

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General
Namibia flag
Namibia
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Botswana
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Zimbabwe
South Africa flag
South Africa
Angola flag
Angola

General Travel Questions

1
How do I book a tour?

Book online, email bookings@namweltours.com, call +264 81 234 5678, or WhatsApp. We'll provide an itinerary and quotation. Deposit required to secure.

2
What's included in tour prices?

Typically includes accommodation, transportation, guide services, specified meals, park fees, and activities. Excludes flights, insurance, visas, tips, and personal expenses.

3
Payment methods accepted?

Bank transfer, Visa/MasterCard, online payments, or cash (USD/EUR/local currency). 30% deposit required to confirm.

4
What's your cancellation policy?

60+ days: Full refund. 30-59 days: 50% refund. 15-29 days: 25% refund. 0-14 days: No refund. Travel insurance recommended.

5
Do I need travel insurance?

Yes, mandatory. Must cover medical expenses, trip cancellation, lost luggage, and personal liability. COVID-19 coverage recommended.

6
What should I pack?

Neutral clothing, layers, comfortable shoes, sun protection, binoculars, camera, documents, medications. Detailed list provided upon booking.

Botswana Travel FAQs

Essential information for your Botswana adventure.

1
Best time to visit Botswana?

Dry Season (May-Oct): Best wildlife viewing, clear skies.

Green Season (Nov-Apr): Lush landscapes, bird watching, fewer tourists.

Most camps operate April-November.

2
Visa requirements for Botswana?

Most visitors get 90-day visa-free entry. Check latest requirements with embassy. Passport must be valid 6+ months beyond departure.

3
Safety and health precautions?

Botswana is safe with low crime. Malaria prophylaxis recommended for northern areas. Drink bottled water only.

4
What does a safari cost?

Budget: €250-400/day (camping)

Mid-range: €400-700/day (lodges)

Luxury: €700-1500+/day (exclusive camps)

We offer options for all budgets.

Namibia Travel FAQs

Exploring Namibia's deserts, parks, and culture.

1
Best time to visit Namibia?

Dry Season (May-Oct): Best wildlife viewing in Etosha.

Green Season (Nov-Apr): Lush landscapes, fewer tourists.

Year-round destination with seasonal highlights.

2
Do I need a 4x4 in Namibia?

Our tours include 4x4 transportation. Self-drive: main routes are tarred, but 4x4 recommended for remote areas.

3
What vaccinations are needed?

Hepatitis A & B, Typhoid recommended. Malaria prophylaxis for northern regions. Yellow fever certificate if arriving from endemic country.

4
What to pack for Namibia?

Layers for temperature changes, sun protection, sturdy shoes, camera, documents, medications. Neutral colors recommended.

Zimbabwe Travel FAQs

Visiting Victoria Falls and Zimbabwe's wildlife areas.

1
Best time for Victoria Falls?

Mar-May: Peak flow but heavy spray

Jun-Aug: Clear views, ideal for photos

Sep-Nov: Lower water, Devil's Pool accessible

Spectacular year-round.

2
Zimbabwe visa requirements?

Visa on arrival for most nationalities ($30-55). Kaza Univisa ($50) covers Zimbabwe and Zambia for 30 days. Check latest requirements.

3
Is Zimbabwe safe?

Tourist areas (Victoria Falls, Hwange) are very safe. Exercise normal caution in cities. Malaria risk in low-lying areas.

4
Victoria Falls activities?

Walking tours, helicopter flights, white-water rafting, bungee jumping, Devil's Pool (seasonal), sundowner cruises, game drives.

South Africa Travel FAQs

Exploring diverse landscapes, cities, and wildlife.

1
Best time to visit?

Cape Town: Nov-Mar (summer)

Kruger: May-Sep (dry season)

Nationwide: Sep-Nov ideal for combined trips

2
Visa requirements?

Many nationalities get 90-day visa-free entry. Passport must have 30+ days validity beyond stay and 2 blank pages. Check latest requirements.

3
Safety in South Africa?

National parks and tourist areas are very safe. Exercise caution in cities. Use reputable operators, don't display valuables.

4
What to pack?

Versatile clothing for varying climates, neutral colors for safari, sun protection, comfortable shoes, Type M plug adapter, medications.

Angola Travel FAQs

Exploring emerging destinations and unique culture.

1
Best time to visit Angola?

Dry Season (May-Oct): Best for travel, roads passable

Rainy Season (Nov-Apr): Many roads impassable

Jun-Sep offers best conditions.

2
Angola visa requirements?

Tourist visa required for most nationalities. Apply before travel at embassy. We assist with invitation letters. Start process 4-6 weeks early.

3
Safety in Angola?

Safety improved but precautions needed. Exercise caution in Luanda. Never leave marked roads (landmines). Malaria prophylaxis essential.

4
Main attractions?

Kalandula Falls (2nd largest in Africa), Tundavala Gap, Mussulo Island beaches, Kissama National Park, colonial architecture in Benguela.

Still Have Questions?

Our travel experts are here to help plan your perfect Southern African adventure.

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